PA Excellence respects your privacy and we are committed to protecting your personal information. To this end we have adopted a privacy policy consistent with Australian Privacy Legislation and the National Privacy Principals (NPPs) for the handling of your personal information.

This Privacy Policy describes how your personal information is collected, used and shared when you visit ("our website").

Collection of your personal information

If you are enquiring about our services or have acquired a service from PA Excellence we will collect and hold your personal information such as your name, postal address, ABN, telephone number, email address or other information we believe is necessary.

Personal information is generally collected when you make an enquiry via our website, subscribe to our newsletter or directly from you either over the phone, electronically or when you write to us. We may also collect personal information from third parties that you direct us to such as financial advisors, banks or other professionals.

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages that you view, what websites or search terms referred you to our website and information about how you interact with our website. 

 How Do We Use Your Personal Information?

Your personal information will be collected for the purpose of, but is not limited to:  

  • personalising your experience and to allow us to deliver the type of content in which you are most interested; 
  • establishing you as a client and allowing us to better serve your needs;
  • providing you with information about services we believe will interest you;
  • to administer a contest, promotion, survey or other site feature;
  •  achieving any other purposes to which you have given consent; or
  •  meeting legal and regulatory requirements.

Sharing and disclosure of your personal information

PA Excellence uses Google Analytics to help us understand how individuals use our website. You can read more about how Google uses your Personal Information here:

PA Excellence will not sell, trade or rent your personal and/or business information to any third party. However, we may occasionally hire other companies or subcontractors to provide services on our behalf. These companies or subcontractors will be permitted to obtain only the personal information they need to deliver the services. PA Excellence takes all reasonable steps to ensure that these companies or subcontractors are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

From time to time we may need to disclose certain information, which may include your personal data to comply with legal requirements such as a law, regulation, court order, subpoena or in response to a law enforcement agency request.

We may use or disclose your personal information to let you know about services that might better serve your business, promotions or other opportunities in which you may be interested. If at any time you no longer wish to receive this type of information please contact us.

Sensitive Information

PA Excellence does not require you to supply any sensitive information unless it is essential for the purpose of the conduct of business and providing our services.

Protection of your personal information

We store information in different ways, including in paper and electronic form. The security and integrity of your personal information is important to us and we take reasonable steps to protect it from misuse and loss and unauthorised access, modification or disclosure. To ensure your personal information is protected we periodically update our security measures for systems access.

Keeping your personal information accurate and up-to-date

We aim to make sure that the personal information we collect, use or disclose is accurate. Should any of your personal information change please contact and inform PA Excellence so that we are able to update your details.

Changes to our Policy

PA Excellence reserves the right to change this Privacy Policy at any time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. When we update our Privacy Policy, we shall revise the “last updated” date at the bottom of this page.

Contact Us

For more information about our privacy practices, if you have any questions in regards to this Policy or if you would like to lodge a complaint, please contact us by email at


PA Excellence takes all precautions to keep the information on our website accurate and up-to-date.

By using our website, you consent to our Privacy Policy.

PA Excellence does not accept liability for any loss or damages incurred by relying on the information or advice on this website, in whatever form. It is the responsibility of persons accessing our website to assess the relevance and accuracy of its content.

Last updated – 3 June 2018