Whether your business is physiotherapy, hairdressing, personal training, dentist, chiropractor, doctor, counsellor, financial services, beautician or a legal firm you will have clients that need to schedule an appointment. This can be time consuming and often takes you away from the client you are with when the call comes through. So why not automate that process and give your clients the option of picking a time that suits them?Read More
There are a lot of Client Relationship Management (CRM) tools on the market and it can be hard to work out what the best solution is for you. There are a lot of things that you need to consider when deciding on a CRM. You will consider the industry and type of business you run, the functions you need, the cost involved and many other things. So how where do we start?
Firstly, look at what you need your CRM to do. You may just want a simple list of clients and contact details and an Excel spreadsheet will do the trick but most people will find the functions of a CRM invaluable for tracking their customers, sales and marketing.Read More
Most businesses consider the ‘what if’ scenario but how many of us really have a back-up plan?...
For some businesses there are scenarios such as what happens if – I can’t find enough clients, the company I use to source my key ingredients goes out of business, my leasing costs increase and I can’t cover those payments, my products aren’t selling, there is a fire in my office, I lose my biggest clients or my computer crashes?Read More
People often ask me how it's possible to share files without having to email the file or place it on a USB because it is too large to email. In this blog I will talk about a couple of ways to share your files using cloud technology to make life easier for you and anyone who needs access to your files.
There are various tools that can be used when working with a virtual assistant and I really like Michael Hyatt’s article on 10 Software Tools for Collaborating with Virtual Assistants. Some of the tools mentioned in this article are Basecamp, Last Pass, Group Me and Skype.Read More
Do you enjoy invoicing? No matter what business or industry you are in, invoicing is one of the tasks that must be done. For most people it's one of those things that needs to be done but isn't much fun. Most people will put off doing their accounts until they can't leave it any longer and then the job has grown and is even more frustrating.
Invoicing can be managed easily and efficiently as long as you have the right processes in place. Here are my top 3 tips to point you in the right direction:Read More
Does your desk look overloaded? Can you see your desk? Is it time to sort through all of the paperwork and get organised? It may feel a little daunting but take a deep breath and take the plunge, once you have sorted through everything and organised yourself, you will find you are more productive.Read More